We realize we have been asking a lot of questions in recent headlines, but we have to ask at least one more: What’s up with Nixle?
Nixle, as you may or may not know, is a free subscription service that provides updates about happenings in various communities. More specifically, according to the company’s website:
“Nixle is a Community Information Service dedicated to helping you stay connected to the information that matters most to you, depending on your physical location. You stay connected to your local police department, your children’s schools, your local community agencies and organizations, and the important information from other locations throughout the country that are relevant to you. Our service is built on the most secure, reliable, and high-speed distribution platform, ensuring that you receive trusted and immediate, geographically relevant information. Information is immediately available over your cell phone by text message, by email, and over the web.”
Sounds great, right? We certainly thought so, and when the Madison police department joined the service in September and invited residents to register, we signed right up. At first, it seemed promising. We got a couple of community updates, advisories, and traffic notices about things like the Citizens Police Academy registration and holiday parade schedules. A couple of months ago, we started receiving alerts about residential burglaries and thefts from cars in the northern part of town. And that was all good.
But where was the Nixle service when townspeople were full of questions about the arrests of area juveniles in connection with an alleged rape at a New Year’s Eve house party? Or the discovery of a murder victim on Middle Beach Road West? Or the report of gunshots and the closing of Wall Street on Saturday?
The only Nixle communication we received in connection with the alleged sexual assault was about the arrest of the fifth boy charged in the case. And regarding last week’s murder and Saturday’s report of gunshots, not a peep.
We realize this is not a fault of the Nixle service itself, which is only as good as the information it receives. But for the service to have any real value for Madison residents, Nixle updates have to become part of the Madison police department’s standard operating procedure.